Shut-off Policy During Extreme Weather Conditions

Extreme Cold Weather

If the predicted low temperature for shut-off day is 32°F or below, the City will not shut-off electric. Water service will be shut-off instead.
If there are delinquent electric customers who do not have water service, their service may be shut-off as soon as the predicted low temperature is above 32°F.
If the predicted low temperature for shut-off day is 15°F or below, the City will not shut-off any utilities. Shut-offs will be done as soon as the predicted low temperature is above 15°F.

Extreme Hot Weather

When the predicted high temperature for shut-off day is 95°F or above, the City will shut-off water instead of electricity.
If there are delinquent electric customers who do not have water service, their service may be shut-off as soon as the predicted high temperature falls below 95°F.

When a hot weather warning is in effect, the City will not shut-off any utilities. Shut-offs will be done as soon as the hot weather warning has been canceled.

Hot Weather Warning – announced by the Missouri Department of Health when extensive areas of the State are experiencing high and sustained levels of heat stress (Heat Index of 105°F for at least three days), there are health-related deaths, and the National Weather Service predicts hot, humid temperatures will continue for several days. They make a decision in the morning and notify the County Health Departments.

Energy Assistance Contributions



The Fulton Energy Assistance Fund was established to help people with payment of their utility bills during the cold weather months. The City recognizes that because of economic hardships there are many people in our community who have difficulty paying their utility bills during the cold weather months.

The Fulton Energy Assistance Fund is funded through donations received from the residents of Fulton. Everyone who contributes helps a neighbor in need. Contributions are tax deductible and may be made in the following ways: 1) a one time donation in any denomination of $1.00 or more, or 2) by designating an amount to be added to your monthly utility bill. Contributions will only be used for utility assistance. No administrative fees are paid out of these contributions. Funds are set aside in a separate account and used 100% on utility bills for those who qualify for assistance through SERVE.

Assistance of up to $150 is provided once per heating season to qualifying applicants. The fund has assisted many people over the years. All contributions are greatly appreciated. If you have questions you may call City Hall at (573) 592-3111.